Multi-Factor Authentication (MFA) Reset Request Form for User Identity Recovery
Multi-Factor Authentication (MFA) Reset Request Form for User Identity Recovery
Users request reset of MFA device after lost, stolen, or broken authenticators with identity verification steps before IT performs reset.
Your full name *
Your answer
Username or email
Employee or student ID *
Your answer
Phone number
Department / team *
Your answer
Reason for reset
Current MFA method
Have you used any backup codes?
+ 7 more questions
About this template
Users request reset of MFA device after lost, stolen, or broken authenticators with identity verification steps before IT performs reset.
How does it work?
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