--- title: "Likert Scale Questionnaire: Examples and a Free Generator | Formswrite Blog" description: "Likert scale questionnaire examples for research, course evaluation and employee surveys, with scale labels, reverse-coded items and a free generator." canonical: https://formswrite.com/blog/likert-scale-questionnaire-examples last-updated: 2026-10-08 --- # Likert Scale Questionnaire: Examples and a Free Generator In short A Likert scale questionnaire asks people how strongly they agree with a set of statements. It is the most common format for measuring attitudes and satisfaction. This guide shows three complete examples you can copy, explains the choices behind them, and points to a free generator if you would rather not write the statements yourself. ## What a Likert scale questionnaire is Each question is a statement, such as "My manager gives me useful feedback", followed by an agreement scale. The respondent picks one point on the scale. A single statement is not very reliable on its own, so a good questionnaire groups several statements into a block that measures one idea, such as job satisfaction. You then average the answers within a block. ## 5-point or 7-point scale A 5-point scale is the default for most surveys. It is quick to answer, easy to label, and works well on small screens. A 7-point scale gives respondents a little more room to express a difference, which can help in academic work where you want more variance, but it adds effort and the extra labels are harder to word clearly. Pick one and keep it for the whole questionnaire. The 5-point labels used in the examples below are: - 1 = Strongly disagree - 2 = Disagree - 3 = Neither agree nor disagree - 4 = Agree - 5 = Strongly agree ## Three Likert scale questionnaire examples All three use the scale above, so the labels are stated only once. ### Example 1: Job satisfaction - I find my daily work meaningful. - I have the tools I need to do my job well. - My manager gives me useful feedback. - I feel that my contribution is recognised. - I would recommend this team as a place to work. - I often feel that my work is not valued. (reverse-worded) ### Example 2: Course evaluation - The learning objectives were clear from the start. - The course materials helped me understand the topics. - The instructor explained difficult ideas well. - The assignments matched what was taught. - I felt able to ask questions during the course. - The pace of the course was too fast for me to follow. (reverse-worded) ### Example 3: Customer service - The staff were polite and helpful. - My problem was solved in a reasonable time. - It was easy to find the right person to talk to. - The information I received was accurate. - I would contact this company again if I needed help. - I had to repeat myself several times. (reverse-worded) ## Reverse-coded items and why to include one per block A reverse-worded statement says the opposite of the others in its block, like "I often feel that my work is not valued". If someone clicks "Agree" on every row without reading, their answers will contradict each other, and you can spot it. When you analyse the data, flip the scores of that item first (on a 5-point scale, 1 becomes 5, 2 becomes 4, and so on). One reverse item per block is usually enough. ## Common mistakes - Double-barrelled statements. "The instructor was clear and engaging" asks two things at once. Split it in two. - Leading wording. "Our excellent support team resolved my issue quickly" tells people what to answer. Use neutral wording. - Mixing scale directions. Do not put "Strongly agree" on the left in one block and on the right in another. - Too many points. Nine or eleven options make people guess and slow them down. ## How to build it in Google Forms Google Forms has no dedicated Likert question, but there are two good options. A linear scale question works for a single statement and shows numbers with labels at both ends. A multiple choice grid works better for a whole block, with statements in the rows and the five agreement labels in the columns. Turn on "Require a response in each row" so nobody skips an item. The full walkthrough is in our guide to [linear scale and Likert scale in Google Forms](/blog/google-forms-linear-scale-likert-scale). ## Generate one in a minute If you need a questionnaire for a topic that is not covered above, the free [Likert scale questionnaire generator](/tools/survey-generator/likert-scale-questionnaire) writes one from a description. You can also paste text or upload a PDF, Word, PowerPoint or text file, and it works in any language. It builds five-point blocks with one reverse-worded item in each, can add optional demographic questions, and adds zero to two open questions. You can read the result, download it as Word or print it to PDF without an account, and you get three runs a day. For a different kind of study, try the [research questionnaire generator](/tools/survey-generator/research-questionnaire), and see our guide on how to [make a research questionnaire in Google Forms](/blog/research-questionnaire-google-forms). [Generate a Likert questionnaire free](/tools/survey-generator/likert-scale-questionnaire) The main [Google Forms survey generator](/tools/google-forms-survey-generator) covers other survey types too. Hosting the survey on Formswrite needs a free account, and exporting to Google Forms is a Pro feature. A survey hosted on Formswrite does not require your respondents to have a Google account, and the responses appear as charts. ## How to analyse the answers 1. Reverse the scores of the reverse-worded item in each block. 2. Calculate the mean for each respondent within a block, then the mean across respondents. 3. Report the distribution as well, for example the percentage who chose Agree or Strongly agree on each statement. 4. Compare groups, such as departments, only if each group has enough responses. ## FAQ Is a Likert scale ordinal or interval? A single Likert item is ordinal, because the gaps between the labels are not guaranteed to be equal. A block of several items, averaged into a scale score, is often treated as interval data in practice, and many researchers use means and standard deviations for it. If you are unsure, report medians and distributions as well, and check what your supervisor or journal expects. How many items should a Likert block have? Four to six statements per block is a good range. Fewer than three is unreliable, and more than eight tires respondents. If a block needs more, it may be measuring two ideas. Should I include a neutral midpoint? Include one when a neutral opinion is real, which is the case for most attitude surveys. Remove it only if you need respondents to lean one way and you accept that some people will be forced into an answer they do not hold. The five-point scale with "Neither agree nor disagree" is the safer default. Can I use a Likert scale for a thesis questionnaire? Yes, it is one of the most common formats for theses. Group your statements into blocks that match your research objectives, keep the scale the same throughout, and include a reverse-worded item per block. Pilot it with a handful of people before you collect the main data, and describe the scale and its labels in your methodology chapter.